QuiqVeg legal
Last updated: June 7, 2026
These terms explain how QuiqVeg should be used by customers and partners. They are written for the current Cloudflare-based QuiqVeg platform and may be refined as more regions, payment methods, and services go live.
QuiqVeg lets users browse products, stores, water services, meals, daily essentials, and global products based on service availability. You must provide accurate phone, location, and delivery information when placing an order.
Regional products and stores are shown after your selected location is matched with an active service region. If your location is outside all active regions, QuiqVeg may show only global products or limited catalog information.
Product availability, displayed price, discounts, container units, delivery charges, and store opening state can change. The final payable amount is calculated at checkout using current catalog, distance, and region pricing rules.
Cash on Delivery is the accepted payment method for the current MVP. Online payment methods such as UPI, wallets, and cards are planned for later. Do not make advance payments to unofficial personal accounts.
Delivery partners may use pickup and delivery OTPs to verify handover. You should keep your phone reachable and provide correct delivery directions. Failed contact, wrong address, or unsafe delivery conditions may delay or cancel delivery.
Orders may be cancelled before acceptance where the app allows it. After store acceptance or dispatch, cancellation depends on preparation, delivery status, and operational review. Support tickets can be created from Profile > Help & Support.
Different roles such as user, store, delivery, manager, and admin have separate access. You are responsible for actions taken from your authenticated role session and should not share OTPs or account access.
Stores and partners must keep product details, stock, pricing, images, delivery status, and preparation updates accurate. Admin or manager review may be required for products, categories, water services, and other public catalog content.
QuiqVeg uses WhatsApp or phone-based communication for OTPs, order updates, support, and opted-in promotions. You can disable promotional WhatsApp offers from your profile preferences.
Your account, location, order, support, and communication data are handled according to the QuiqVeg Privacy Policy. Private account, checkout, order, admin, manager, store, and delivery pages are not public catalog pages.
QuiqVeg may update these terms as the Cloudflare platform, region operations, payments, delivery flow, or catalog features evolve. Continued use of QuiqVeg after updates means you accept the revised terms.
Need help?
Call 6290232268 or open a support ticket from your profile.